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Fraud and Security
Fraud and Security - Primis Bank Fraud and Security To us, you’re more than just an account number. We care about keeping you, your information, and your money safe — that’s why we’ve compiled all the resources you could ask for. If something goes wrong, we’ll work to make things right. Learn About Today’s Common Scams Money Mule Scam Someone is wooed on a dating website or on social media, and may have been “dating” over the phone and by email for months. Trust is built, and they believe that person has their best interest at heart.They think they’ve found love or a way to make fast cash. So they do what is asked of them, they open accounts, give away credentials, or transfer money. The reality: they are victims and it’s all a big scam to illegally obtain money. The victim’s become money mules. Don’t become one. Learn More Impersonation Scam You think you are getting a call, email or text from a trustworthy entity, such as Primis bankers, government authorities, or renowned organizations. The reality: it’s a fraudster who intends to deceive you, obtain your personal and account information, and ultimately steal from you. Avoid being defrauded. Learn More Business Email Compromise Someone gets an email from a legitimate email address – it could be their boss or their banker. But an odd request is made. They want to verify something they should already know, or request a change of a payment destination. The reality is that an email hack or spoof was designed to steal money and gain access to protected data. Don’t let it happen to you. Learn More Online Shopping Scam That hard-to-find fishing rod, the latest sneakers or a beautiful spring dress pops up in your social feed or when you search online. Whatever it is, it’s perfect and exactly what you’ve been looking for and an incredible deal. In haste, you click the link, provide your payment and shipping information. Done.You just passed along all that information to a scammer…plus you paid for something that doesn’t exist. Don’t fall prey to scammers who make fake online stores or listings with the intention of stealing from you. Learn More Report a Lost or Stolen Card Help is just a phone call away. If your card was lost or stolen, call us right away. We’ll make sure your card is turned off and a new replacement is sent your way ASAP. Debit Cards Report your lost or stolen debit card by calling our 24/7 customer support number: 1.833.4PRIMIS (1.833.477.4647) Credit Cards Report your lost or stolen credit card at any hour by calling: 1.800.883.0131 Here To Help Dispute a Charge Whether there’s a simple error or a fraudulent charge, you have the right to dispute any charge on your Primis account (and don’t worry, our process doesn’t take weeks and months). Disputing a charge is easy and can be tackled in two ways. You can dispute it right as you see the transaction in your online banking, or you can call to speak with a real person in our customer care center: 1.833.477.4647. Contact Us Protect Your Business From Financial Loss Fraudsters don’t limit their scams to consumers. Fraudsters are strategic and know how to find vulnerabilities in business systems. Cybercriminals constantly adapt to uncover new opportunities. And they know that small and medium sized businesses are less likely to have strong protection and fraud prevention tools in place. That’s where we come in. Learn More Check Out Our Latest Cybersecurity Tips YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel
V1BE
V1BE - Primis Bank V1BE V1BE is Becoming Banking Valet Same service. New name.Later this year, V1BE will transition to Banking Valet, a name that better reflects our unique approach to bringing banking services directly to our customers.Skip the Trip. Play Video Why the Change? Why the Change? V1BE is becoming Banking Valet, a name that better communicates the convenience and personalized service customers already know and trust.While the name is changing, our commitment to delivering banking services directly to our customers remains the same. Current V1BE User? When the new Banking Valet app launches: 1. Download the new Banking Valet app from your device's app store2. Sign in using the same email address you use for V1BE3. Create a new 4-digit Security PIN V1BE With Us Primis is offering you a new way to bank with V1BE: the first-ever delivery app for your banking needs. V1BE is just another way we’re staying out in front — with an app that does it all (even the stuff you’d normally have to go to a bank for). V1BE Once you open a Primis checking account, V1BE is completely free. Just download the app, request a service and a driver will be at your door when you need it.Download In The App Store | Get It On Google Play What You Can Do With V1BE Same-day cash, deposit cash or checks, stop payments, and more! A Delivery Service for Busy People Let us take the wheel. V1BE is super convenient and fast: allowing you to complete all your banking to-dos without making a trip to your local branch. Perfect for small businesses, busy parents and anyone strapped for time. Play Video V1BE Powered by Primis – Made for You V1BE Powered by Primis – Made for You Request money and have the cash or cashier’s checks delivered right to youSchedule deposit pickups, or even have a driver pick up your paymentRequest same-day service, and we’ll be there within two hoursPlan for the future by scheduling out your delivery or pickup at a day and time of your convenienceRest assured your service requests are safe and secure, every timeGet it all 100% free — of charges, delivery and service feesAvailable to Primis personal and business deposit account holders in a growing number of service areasGet It On Google Play Download In The App Store V1BE Areas Where To Feel The V1BES While Primis V1BE is the first app of its kind, it hasn’t taken over the world just yet.* Our service areas are growing every day, and if we’re not in your neck of the woods, you can bet we’re headed there. Learn More Help Us Spread the V1BE. We love V1BE, you love V1BE, let’s share the love of V1BE and tell a friend! Share their information and we’ll reach out to them. Their Name Their Email Their Phone Number Their Zip Or City Your Name Your Email *Primis V1BE services may not be available in your area, however, service areas are growing and are subject to change. Mobile carrier data and messaging rates may apply. YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel
Warehouse Lending
Warehouse Lending - Primis Bank Flexible Funding Warehouse Lending We deliver more than just capital—we provide the tools and flexibility to help you outpace the competition. Empowering You to Scale Whether you’re transitioning from a broker to banker or looking for a partner to take your business further, we’ve got your back with fast, flexible funding designed for your business. Competitive Pricing Nationwide Lending Footprint Consultative Partnerships Invaluable Industry Experience A Fast and Experienced Lending Team With over 50 years of combined experience in the mortgage and banking industries, the Primis Warehouse Lending team is led by Drey Roberts. Our expertise ensures that we deliver the right solutions, helping you navigate the complexities of warehouse lending with confidence. Drey Roberts President of Warehouse Lending214.536.4024[email protected] Nathan Greer Director of Client Services214.563.6486[email protected] Jim Harrison Senior Relationship Manager631.902.2607[email protected] Career Opportunities Join Our Team Looking for your next opportunity in warehouse lending? We’re growing and looking for talented pros to join our team. Join Our Team Let’s Connect There’s no time like the present. Tell us a little about your company and we’ll schedule a time to link up. First Name Last Name Company Name Email Phone Number NMLS # YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel
Extended Coverage Questions
Extended Coverage Questions - Primis Bank Connect with a Primis digital banking specialist to learn more about extended coverage and get answers to your questions. Questions About Extended Coverage? We understand that you may have questions about extended coverage. To have a rep call you, enter your information. We will have a digital banking specialist reach out to you. YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel
Get Started
Get Started - Primis Bank Welcome To Primis Banking Like it Should Be We’re glad you’re here; you made a smart move if we do say so ourselves. Now let’s get things running so your money works harder from day one. Open An Account Your Routing Number: 051409744 You’ll need this to:Set up direct depositPay bills automaticallyTransfer money between accountsLink your Primis account to other banks or payment appsSave it for quick access when you need it. Fund Your Account Transferring from another bankDepositing a check through our mobile appSending a wire transfer—we’ll cover the fee Learn more about wire transfers Activate Your Debit Card If you requested a debit card, it’s on the way. When it arrives: Call the number on the stickerActivate your cardStart using it right away Didn’t request a card but need one? Email us. Set Up Direct Deposit Make getting paid easier—and faster. Use our online tool powered by Pinwheel to connect your payroll and set up direct deposit in just a few clicks. Prefer paperwork? Download our direct deposit form to get started manually. Log in to get started. Frequently Asked Questions How do I complete a wire transfer? You can send domestic wires right from your online banking. Just log in, go to “Transfer Money,” and select “Wire Transfer.” Need a walkthrough? Check out our wire guide. Cutoff time for same-day wires is 3 PM ET. Do I receive complimentary checks? Yes! Your first pack of Primis checks is on the house, and available upon request. Give us a call at 1.833.4Primis (833.477.4647) or click here to give us a shout. What is my routing number? 051409744 How do I find my interest rate in online or mobile banking? Log in to your mobile or online banking and select the account you’d like to check. Click on the Account Info button (located next to the History button). Scroll down to see your interest rate and APY. Can I add beneficiaries to my account? Yes—beneficiaries can be added anytime through online banking (web only). It’s a quick, self-service process you can do from your computer. Click here for a step-by-step guide to walk you through it. Heads up: This feature isn’t available in the mobile app just yet. And if you ever run into issues, our team’s here to help—just call 833.477.4647 or email [email protected]. Can I add a co-owner to my account? Yes—co-owners can be added anytime through online banking (web only). It’s a quick, self-service process you can do from your computer. Click here for a step-by-step guide to walk you through it. Heads up: This feature isn’t available in the mobile app just yet. And if you ever run into issues, our team’s here to help—just call 833.477.4647 or email [email protected]. What are Plaid Transactions? Plaid lets you securely link outside bank accounts and credit cards so you can see all your transactions in one place—right inside your Primis dashboard. It helps you track spending, monitor deposits, and get real-time insights. Check out our Plaid Guide, here. How do I link accounts to Plaid? Check out our Plaid Guide, here for step-by-step instructions. YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel
Crown Travel Mortgage Benefits - Primis Bank
Crown Travel Mortgage Benefits - Primis Bank Explore exclusive mortgage benefits for Crown Travel employees with Primis Mortgage. Purchase, refinance, or invest with dedicated support. Primis Mortgage Company Benefits Welcome to the Primis Mortgage Company Benefits Program. We are excited to offer you the same mortgage discounts and exceptional service we provide our own employees. Whether you’re looking to purchase a home, invest in property, or refinance your current home, Primis Mortgage can help. Apply for a Mortgage Primis Mortgage Benefits Include Save More on Your Mortgage 0.5% lender credit + no lender fees Competitive Rates Financing options designed to fit your goals Dedicated Loan Specialist Personal guidance from application to closing Fast Turn Times Quick processing and responsive support Ready to Start? We look forward to helping you achieve your homeownership dreams! Follow the steps below to get started and claim your benefit.Click the Apply Now button below.Enter CROWN in the Corporate Code box during application.Complete Phase 1 of the application.Your Dedicated Account Manager, Chris, will reach out to you. Apply Now New Home. New Home Bank Once your mortgage is squared away, let’s make sure your bank account is equally as awesome as your home loan. Check out the features of our personal checking accounts. Primis Premium Primis Perks The Other Guys ATM FEES Best if you want to earn interest Best if you want cash back X OVERDRAFT FEES 3.70% annual percentage yield (APY*) 1.00% cash back on everyday debit card purchases Avg. 0.07% APY¹ MONTHLY MAITENANCE FEES None None Avg. $27.08 per occurrence² MINIMUM TO OPEN None None Avg. $5.47 per month³ WHAT YOU EARN $1 $1 Avg. $4.77 per out-of-network ATM transaction⁵ CREDIT MONITORING Free ATM access, nationwide. We refund fees at the end of each statement cycle. Free ATM access, nationwide. We refund fees at the end of each statement cycle. Typically $25-100⁶ Open An Account Open An Account Primis Premium ATM FEES Best if you want to earn interest OVERDRAFT FEES 3.70% annual percentage yield (APY*) MONTHLY MAITENANCE FEES None MINIMUM TO OPEN None WHAT YOU EARN $1 CREDIT MONITORING Free ATM access, nationwide. We refund fees at the end of each statement cycle. Open An Account Primis Perks ATM FEES Best if you want cash back OVERDRAFT FEES 1.00% cash back on everyday debit card purchases MONTHLY MAITENANCE FEES None MINIMUM TO OPEN None WHAT YOU EARN $1 CREDIT MONITORING Free ATM access, nationwide. We refund fees at the end of each statement cycle. Open An Account The Other Guys ATM FEES X OVERDRAFT FEES Avg. 0.07% APY¹ MONTHLY MAITENANCE FEES Avg. $27.08 per occurrence² MINIMUM TO OPEN Avg. $5.47 per month³ WHAT YOU EARN Avg. $4.77 per out-of-network ATM transaction⁵ CREDIT MONITORING Typically $25-100⁶ Questions? Homeownership is a big deal! If you have questions or want additional information, contact your Dedicated Account Manager, Chris Turner, anytime.Your Company Code: CROWNYour Account Manager: Chris TurnerChris TurnerNMLS #568916Primis Mortgage NMLS #1894879C: (910) 200-4294[email protected]Wilmington, TN Email Chris YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel
HYPE Mortgage Benefits Program - Primis Bank
HYPE Mortgage Benefits Program - Primis Bank Explore exclusive mortgage benefits through the HYPE Mortgage Benefits Program. Buy, refinance, or invest with dedicated support from Primis Mortgage. Primis Mortgage Company Benefits Welcome to the Primis Mortgage Company Benefits Program. We are excited to offer you the same mortgage discounts and exceptional service we provide our own employees. Whether you’re looking to purchase a home, invest in property, or refinance your current home, Primis Mortgage can help. Apply for a Mortgage Primis Mortgage Benefits Include Save More on Your Mortgage 0.5% lender credit + no lender fees Competitive Rates Financing options designed to fit your goals Dedicated Loan Specialist Personal guidance from application to closing Fast Turn Times Quick processing and responsive support Ready to Start? We look forward to helping you achieve your homeownership dreams! Follow the steps below to get started and claim your benefit.Click the Apply Now button below.Enter HYPE in the Corporate Code box during application.Complete Phase 1 of the application.Your Dedicated Account Manager, Chris, will reach out to you. Apply Now New Home. New Home Bank Once your mortgage is squared away, let’s make sure your bank account is equally as awesome as your home loan. Check out the features of our personal checking accounts. Primis Premium Primis Perks The Other Guys ATM FEES Best if you want to earn interest Best if you want cash back X OVERDRAFT FEES 3.70% annual percentage yield (APY*) 1.00% cash back on everyday debit card purchases Avg. 0.07% APY¹ MONTHLY MAITENANCE FEES None None Avg. $27.08 per occurrence² MINIMUM TO OPEN None None Avg. $5.47 per month³ WHAT YOU EARN $1 $1 Avg. $4.77 per out-of-network ATM transaction⁵ CREDIT MONITORING Free ATM access, nationwide. We refund fees at the end of each statement cycle. Free ATM access, nationwide. We refund fees at the end of each statement cycle. Typically $25-100⁶ Open An Account Open An Account Primis Premium ATM FEES Best if you want to earn interest OVERDRAFT FEES 3.70% annual percentage yield (APY*) MONTHLY MAITENANCE FEES None MINIMUM TO OPEN None WHAT YOU EARN $1 CREDIT MONITORING Free ATM access, nationwide. We refund fees at the end of each statement cycle. Open An Account Primis Perks ATM FEES Best if you want cash back OVERDRAFT FEES 1.00% cash back on everyday debit card purchases MONTHLY MAITENANCE FEES None MINIMUM TO OPEN None WHAT YOU EARN $1 CREDIT MONITORING Free ATM access, nationwide. We refund fees at the end of each statement cycle. Open An Account The Other Guys ATM FEES X OVERDRAFT FEES Avg. 0.07% APY¹ MONTHLY MAITENANCE FEES Avg. $27.08 per occurrence² MINIMUM TO OPEN Avg. $5.47 per month³ WHAT YOU EARN Avg. $4.77 per out-of-network ATM transaction⁵ CREDIT MONITORING Typically $25-100⁶ Questions? Homeownership is a big deal! If you have questions or want additional information, contact your Dedicated Account Manager, Chris Turner, anytime.Your Company Code: HYPEYour Account Manager: Bryan NaleBryan NaleNMLS #: 568916Primis Mortgage NMLS #: 1894879C: (615) 243-3976[email protected]Nashville, TN Email Bryan YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel
Business Account Switch Kit - Primis Bank
Business Account Switch Kit - Primis Bank Switch your business banking to Primis with our Business Switch Kit. Get step-by-step guidance for accounts, payments, vendors, and ACH updates. IN-MARKET BANKING Make The Switch Welcome to the Primis family! We’re so glad you’ve joined us and are eager to help you and your business succeed. Should you have any questions, your banker is ready to help you however they can! Get The Kit Your banker should have given you a printed copy of our Business Switch Kit shortly after you opened your account, but we know life happens! Click to download if you misplaced, or just want a fresh copy of our business switch kit. Download Switch Kit Switching to Primis Checklist Step #1: Open a New Primis Business Account Ask your banker for more information on the full suite of account offerings that might be the right fit for your business.Visit your local branch to open any additional accounts your business might need. Step #2: Set Up Your New Primis Business Checking Account Sign into online banking by clicking the Sign In button at the top righthand corner of the website.Transfer funds into your new account to keep your account active.Download the Primis Mobile Business Banking app on the App Store and Google Play. Step #3: Organize Your Information Use the Switch Form in the kit to help organize the important details for both your old and new accounts. This will keep things in line when you update automatic payments and notify any vendors. Step #5: Notify Your Vendors Fill out our ACH Change Notification form in the kit to give your new account information to any vendors, clients or customers that send you money on a regular basis. Step #4: Update Any Automatic Payments Use online banking or the Primis Mobile Business Banking app to set up any recurring payments like payroll, utility bills, rent, etc. YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel
Internal Contact - Primis Bank
Help Customers Get Across the Finish Line Interested in helping review digital account applications and bringing more customers into the Primis family? Sign up to learn more about the process, expectations, and how you can get involved. Name Email Phone Branch or Department Do you have an understanding of CIP from working with deposit or loan accounts? Yes No YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel
Kasasa Rewards Calendars - Primis Bank
Kasasa Rewards Calendars - Primis Bank View and download the latest Kasasa rewards calendars for Primis checking account holders. Access reward qualification dates and schedules. Kasasa Calendars Thank you for trusting us with your banking needs. Please use the buttons below to view the 2026 rewards calendars for Kasasa checking account holders. Feel free to download and print the calendars for your reference.If you have any questions, please contact our customer care center at 1-833-477-4647 any time. Kasasa Checking Calendar Reward Checking Calendar YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel